Sprinkles Reviews

We ordered very expensive cupcakes to be delivered on a birthday and paid for overnight delivery. The website is misleading about how this works and the cupcakes were delivered late. When I politely inquired about this, they blew me off and told me this was their policy. It was inappropriate, disappointing, and ruined the whole thing. Never use them, I certainly will not

If I could leave 0 stars I would. I ordered a dozen cupcakes to be shipped & not cheap I might add. I received the order and it was wrong, on top of it the vanilla cupcakes were freezer burned and not edible. Upon contacting customer service, there was nothing they could do. They refused to ship the correct order. Buyer BEWARE for $100 for a dozen cupcakes I expect that the order is correct & edible - don’t think that’s asking too much.

Amazing Cupcakes! I had the Red Velvet and it was excellent. Haley was an excellent server. She was patient and ethusiastic. Oh, did I mention that the cupcake was delicious!

Cupcakes were freezer burned, dry and crumbly. Customer service asked for pictures of the cupcakes when I complained, after taking 5 days to reply to my email and I had already thrown them out days before. They were just terrible...cupcakes and customer service.

A bit pricey but great flavors and a fun splurge! I love the cinnamon 😋

it was okay. wife loved it

Do not buy these cupcakes in hopes of making it for a birthday. They may likely be DAY AFTER birthday cupcakes! They are fine enough in taste but 100.00 for a dozen cupcakes. They arrived the DAY AFTER the birthday, which was very disappointing after paying such a high price and telling the birthday recipient they were coming. A BIG BUST!

We just went to Sprinkles in Plano. Our first visit ever, we were excited after all the hype we have heard. We brought home 2 cupcakes, one a cookie cupcake the other a chocolate marshmallow. My husband couldn't even get the chocolate marshmallow out of the container to eat. It completely fell apart because it was so incredibly dry. Wow, what a disappointment, it is obvious this one had been sitting around for quite some time. Yuck!! And EXPENSIVE! The cookie cupcake was better, but not by much.