Sprinkles Reviews

Sprinkles has an overall rating of 3.4 based on 35 reviews. Customer feedback on Sprinkles is mixed: Sprinkles reviewers highlight positive aspects like wide variety of flavors, high-quality ingredients, excellent customer service, and fast shipping, which strongly appeal to baking enthusiasts and party planners. However, Sprinkles is often criticized for its higher price point, limited international shipping options, occasional stock issues, and website navigation challenges.

3.4/5.0

35 reviews

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All Sprinkles Reviews (35)
thomasstump8476
May 29, 2026
"Good price for what you get"
I ordered cupcakes from Sprinkles and thought they were worth the price. They’re not exactly cheap, but the quality was really good and everyone ended up liking them. I’ve paid more for fancy packaging and extra stuff that felt totally unnecessary, so this felt like a better deal overall.
hello_julie820
May 12, 2026
"Cupcakes didn’t seem all that fresh"
I ordered some cupcakes from sprinkles.com and yeah, they kinda missed the mark for me. They didn’t really taste fresh, like the cake was a bit dry and the frosting had that “been sitting around” vibe.
Maybe it was just an off batch or something, but for what they cost I was expecting a lot better. Delivery was totally fine, no issues there, the cupcakes themselves were just disappointing.
allen1988
May 06, 2026
"Cupcakes were way too dry this time"
I ordered a box from Sprinkles for a small birthday get-together, they looked really cute when they arrived. No complaints on the presentation at all, so I was hoping they’d be worth the effort of ordering and setting everything up.
Once we actually ate them, though, it was disappointing. The cake was dense, crumbly, and dry around the edges, not soft or fresh-tasting like I expected. It was annoying because I’d spent time planning around these cupcakes, and it felt like wasted energy for something that ended up being so underwhelming.
The frosting was okay, maybe a little too sweet, but it didn’t really save them since the cupcakes themselves needed way more moisture. For the price, I expected better and probably won’t order these again for anything important.
JohnLomax
April 20, 2026
"That frosting nearly sent me into a sugar spiral"
I ordered cupcakes from Sprinkles, they looked gorgeous at first glance. The frosting was all and smooth, like it was posing for a bakery photoshoot, but wow, it was SO sweet that after a few bites I felt like my taste buds were waving a tiny white flag. The texture was totally fine, creamy and smooth, but it was just way too heavy for me.
It wasn’t bad by any means, just not the magical cupcake moment I was hoping for. The cake itself was decent, nothing to complain about, but the frosting kind of took over the whole experience like it was the main character in a drama. I’d maybe try Sprinkles again, but next time I’m absolutely picking something with less frosting before I get personally attacked by sugar.
JosephMaul
April 17, 2026
"I ordered from sprinkles.com for a small..."
I ordered from sprinkles.com for a small birthday get-together and picked a delivery window that seemed like it should’ve worked fine. I figured it would be straightforward, so I was a little confused when things started running late.

The order ended up showing up almost 2 hours after the window, and I kept checking the tracking, but it didn’t really explain what was happening. I reached out to customer service and they were polite enough, but I still didn’t get much clarity.
The cupcakes themselves were good and everyone liked them, so that part wasn’t the issue. But for the price, I expected the delivery to be more dependable, or at least easier to understand when there was a delay. I’m not sure I’d do delivery again.
hello_jane241
April 10, 2026
"Not the best arrival"
The box showed up crushed, and the Sprinkles inside didn’t really stand a chance. They were mostly smashed by the time I opened it.
jamesdill8621
March 13, 2026
"Good cupcakes, but the flavor descriptions were misleading"
The cupcakes were decent overall, and a couple of the flavors were really good. But some of them were way too sweet for me, and the wording on the menu was kind of misleading. A few sounded like they’d be more balanced or unique, but ended up tasting mostly like straight sugar...
ShannonClark
March 12, 2026
"Felt like support just brushed me off"
I had a problem with my order and reached out to customer service more than once, but it felt like I was the one having to chase them the whole time. The replies took forever, and when they finally did respond, it was like they didn’t even read what I wrote. Just generic copy-paste stuff that didn’t actually help. I usually like the products, which makes it even more frustrating, but the whole support experience made me feel ignored. At this point, I don’t think I’ll order from sprinkles.com again.
diane_Aguilera01
February 21, 2026
"A bit hit or miss if you don’t love super sweet stuff"
This one was way too sweet for me. I took a few bites and it felt like a total sugar overload, so I couldn’t even finish it. I could see it being a hit for someone with a serious sweet tooth, but for me it was definitely a miss.
ryan_Toelke05
February 14, 2026
"Ordered cupcakes for a birthday and loved..."
Ordered cupcakes for a birthday and loved how simple it was to customize everything on sprinkles.com. Picked the flavors, colors, and little decorations without it feeling like a whole project. They turned out exactly how I hoped and looked really cute. Made the order feel personal but not complicated. Would definitely use again
hello_maurice126
January 31, 2026
"Pickup was so easy and stress-free"
I picked up my order and was really happy with how smooth it was. No waiting at all, just grabbed it and went!
joycewhite3268
January 27, 2026
"Fall cupcakes were such a treat"
I ordered the seasonal fall cupcakes from Sprinkles and they were so good, especially the pumpkin one. It wasn’t too sweet, which I really liked. Delivery showed up right on time too — always a plus. I’ll definitely order again when they switch up the seasonal menu
RAMIREZ
January 24, 2026
"Good cupcakes, just wish there were more flavors"
The cupcakes were good overall, soft, fresh, and the frosting had a nice sweetness without being too much. But when I was ordering, the flavor choices felt a little limited. I kept hoping to see something seasonal or a bit more fun, like pumpkin, lemon blueberry, or even a filled option. They weren’t bad at all, just didn’t feel super exciting
Elaine.evans
January 04, 2026
"Great birthday gift, but watch the price"
I ordered cupcakes from sprinkles for my friend’s birthday it was such an easy gift. The delivery showed up right on time, and she told me the cupcakes tasted amazing. Just a heads up though, they’re definitely not cheap, so be prepared for the price before you check out. Still, for a special occasion, I’d say it was worth it...
david.Cauthen
December 22, 2025
"Super easy ordering experience"
I had a really smooth time ordering from sprinkles.com. I found the cupcakes I wanted quickly, checkout was simple, and my confirmation came through right away. From my experience, there wasn’t any hassle or weird issue to deal with, just an easy, no-fuss order...
chad_Crockett71
December 21, 2025
"The box showed up looking neat, and..."
The box showed up looking neat, and I was, i was glad to see none of the cupcakes were squished. Everything stayed cold and fresh, so the packaging definitely did its job.
MANESS
December 07, 2025
"Everything showed up exactly how I ordered it"
I’m not sure what else people expect, but my order from sprinkles.com came exactly right. Nothing was missing, nothing was mixed up, and the cupcakes matched what I picked online. Even the flavors were in the correct box, which I appreciated. It was simple, sure, but that’s literally all I wanted. I’m happy with it.

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